Health First, Inc.

• Managed solutions engagement of back office infrastructure and networks for 3 hospitals and 26 clinics, serving 36,000 inpatients and 124,000 emergency patients each year
• Introduces advantages of ITIL and performance based SLA approach
• Provides deep reach-back capabilities enabling Health First to rapidly scale and adopt innovative health IT initiatives

Potential program value

• Multi-million dollar, 10 years
• Awarded February 2009