At Harris IT Services, we continually invest in our people and processes to promote optimal service delivery in the IT transformation, managed solutions, information assurance and leadership competencies upon which our clients have come to rely. This ITIL-centric, performance-based approach to service delivery is proven in our recent attainment of Capability Maturity Model® Integration (CMMI®) V1.2 (DEV) Maturity Level 3 rating and International Organization for Standardization (ISO) 20000 registration, as well as our historical ISO 9001:2008 quality management system (QMS).

What is different about Harris IT Services is that in lieu of financing a large R&D budget, we fund a robust training program that invests in the expertise of our most important resource — our aptly trained and certified employees. As a standards and process driven organization, Harris IT Services is deeply committed to employee development, ensuring all members of our team remain current with evolving technologies. Our educational/certification assistance and training programs support the engagement of highly productive professionals in the right job, with the right skills to deliver the desired results.

Our IT professionals demonstrate expertise with industry best practices and skill sets through the latest industry certifications in Cisco; VMware; Microsoft; ITIL; Networking and Wireless; VoIP and Telephony; Unified Communications; RedHat; Nortel; Security; Storage; Operating Systems; and Programming.

Our program managers adeptly exercise the program management lifecycle methodology of initiation, planning, execution, control and closeout. Knowledge is routinely shared across the enterprise via our interactive Service Delivery Knowledge Center. In addition, program and project managers are certified through the Program Management Institute (PMI) to engage interdisciplinary principles in directing optimal team performance.

Harris IT Services' culture effectively empowers our workforce to deliver assured solutions to our customers now, and into the future.